← MH ENTERPRISE

FREQUENT ASK QUESTIONS

How can I buy cars with MH?

If you are the first time buyer, these are the steps:

1. Send an inquiry to support@mhenterprise.jp

2. Upon choosing the car that meets your criteria, MH will request the initial deposit. Once confirmed, MH will coordinate the shipment of the vehicle.

3. Upon the completion of all installment payments, MH will dispatch all essential documentation to facilitate the release of the car at the destination port.

Which forms of payment are accepted?
At present, we receive payments through telegraphic transfers (T/T) to our designated bank account (details provided on all invoices and our "Bank Information" page) as well as via PayPal.
What is the estimated timeframe for the delivery of my car?

The delivery duration for any car is influenced by various factors. While we strive to expedite the process, the timeframe depends on the country and shipping schedules, typically ranging from 4 to 8 weeks.

Are left-hand drive (LHD) cars available through MH??

While left-hand drive (LHD) cars are not prevalent in Japan, we will make every effort to assist you in locating a car that meets your requirements.

Is it possible to cancel my purchase?

Certainly, cancellations are allowed, but please note that there might be associated charges.

Is there a pre-shipping inspection process for the cars?

Prior to shipping, we ensure that the car's specifications align with the technical sheet provided by the auction houses.

How does MH identify the most suitable car for my needs?

We maintain enduring partnerships with auction houses. Leveraging these trusted relationships allows us to offer our clients the most optimal options available.

To which countries do you provide car shipping services?

Due to our extensive and established collaboration with shipping companies, we can facilitate car shipments to any country worldwide that accepts used cars from Japan.

Is it possible to include auto parts within the purchased car during shipment?

Regrettably, shipping companies do not permit any items to be transported inside the vehicles, unless they are shipped using a container.

Is it possible to obtain an additional set of keys?

If the car being sold includes a spare key, we will ensure its delivery to you. In the absence of a spare key, it is the customer's responsibility to arrange for key duplication.

Is it possible to request cars that are not listed on your website?

Feel free to reach out with any requests, and we will make every effort to locate precisely what you are looking for.

Who is responsible for covering the bank transfer fees?

The buyer is responsible for covering all bank fees. Kindly contact your bank to confirm the precise amount.

What is the expected duration for you to receive my money transfer?

Kindly allow a minimum of 3 business days for the transfers to be processed and reflected in our account.

What types of vehicles does MH provide?

MH can offer an extensive range of vehicles, including cars, trucks, and motorcycles.